DEADLINE FOR APPLICATIONS

6 October 2026-23:59-GMT+03:00 East Africa Time (Kampala)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

The Management Services Associate (Protocol) plays a critical role in the day-to-day administrative protocol activities and supporting the Senior Management by managing diplomatic, administrative, and government liaison functions. The incumbent serves as the focal point for high-level engagements with government counterparts, diplomatic missions, UN agencies, development partners, and other stakeholders, ensuring that all official interactions, missions, and events are conducted in accordance with established diplomatic protocols and organizational standards.

The position requires strong coordination, communication, and organizational skills to facilitate strategic relationships between WFP Uganda and key government institutions, support official missions and visits, manage executive schedules, and ensure efficient handling of protocol-related administrative matters.

KEY RESPONSIBILITIES:

• Serve as the focal point for protocol, diplomatic, and administrative matters between WFP Uganda and Government ministries, departments, agencies, and the Ministry of Foreign Affairs.
• Maintain strong working relationships with government officials, diplomatic missions, UN agencies, development partners, and other stakeholders to facilitate WFP operations and strategic engagements.
• Provide comprehensive executive and administrative support to the Country Director, including managing the calendar, appointments, correspondence, travel, and official engagements.
• Coordinate and schedule high-level meetings involving senior WFP leadership, government officials, ambassadors, heads of UN agencies, donors, and other key stakeholders.
• Prepare briefing materials, talking points, protocol notes, correspondence, and other documentation required for executive meetings, missions, and official engagements.
• Plan, coordinate, and support high-level conferences, workshops, donor visits, official ceremonies, VIP delegations, and other strategic events involving WFP, to enable efficient service delivery.
• Organize protocol and logistical arrangements for official missions, field visits, and visits by senior government officials, donors, headquarters missions, and other dignitaries.
• Coordinate official travel and mission support for the Country Director and senior management, ensuring compliance with WFP policies and diplomatic protocol requirements.
• Monitor and process actions related to procurement, finance, human resources, and other relevant areas, ensuring data is accurately and timely recorded and processed in corporate systems.
• Facilitate tax-related matters with the Uganda Revenue Authority (URA), including tax exemptions, VAT refunds, customs documentation, and other regulatory requirements.
• Maintain accurate records, databases, contact lists, and reports related to protocol activities, government liaison, missions, stakeholder engagements, and official correspondence.
• Ensure timely follow-up on action points, maintain confidentiality in handling sensitive information, and contribute to the continuous improvement of administrative and protocol processes within the Country Office.
• Monitor resource needs within the designated area of responsibility and assist in identifying new requirements to enhance operational efficiency and cost-effectiveness of services.
• Utilise digital tools and technology applications to improve working practices and customer service and effectively adopt new technologies that are introduced at the workplace.
• Provide training and guidance to staff to improve understanding of Protocol, Management Services regulations, policies, procedures, processes, standards, and systems.
• Review and recommend improvements to procedures to contribute to continuous enhancement of services provided.
• Any other activities, as required by the position.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

Completion of secondary school education OR University degree (Bachelor) in Business Administration, International Relations or Diplomacy, Public Relations and Communications  or a  related field is highly preferred.

Experience:

At least six years of experience with a secondary school certificate OR University degree (Bachelor’s) with a minimum of three or more years of proven experience in Business Administration and Protocol.

Knowledge & Skills:

• Robust knowledge of diplomatic protocol, official etiquette and protocol practices applicable to government, diplomatic, United Nations and high-level engagements.
• Sound knowledge of Uganda Government structures and procedures, particularly the roles of the Ministry of Foreign Affairs, immigration authorities, Uganda Revenue Authority and other relevant ministries, departments and agencies.
• Solid understanding of confidentiality, diplomatic sensitivity and appropriate handling of privileged or sensitive information.
• Effective executive support skills, including calendar management, scheduling, travel coordination, correspondence tracking, meeting preparation and records management and timely follow-up of action points.
• Appreciation of the protocols and logistical requirements for organising VIP visits, official missions, conferences, ceremonies and high-level events.
• Proficiency in protocol coordination and government liaison skills, with the ability to engage professionally with senior officials, diplomats and external partners.
• Excellent written and verbal communication skills, including the ability to prepare briefing notes, talking points, official correspondence, meeting records and protocol guidance.
• Good analytical and problem-solving skills, including the ability to anticipate protocol or logistical risks and recommend practical solutions.
• Adept in Microsoft Word, Excel, PowerPoint, Outlook and other digital tools used for scheduling, reporting, communication and records management.

Languages:

Fluency in oral and written English, knowledge of a UN language would be an advantage.

WFP LEADERSHIP FRAMEWORK

 WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION 

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application – unsolicited applications or documents sent to this inbox will not receive a reply
• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

CLICK HERE TO APPLY