Job Position: Marketing and Business Support Officer

Requirements:

• Degree in Marketing, Business, IT, or a related field.
• 2-3yrs experience in social media management and digital content creation.

• Ability to use graphics and video editing tools such as Canva, CapCut or equivalent.
• Strong customer service, communication, and problem-solving skills.
  Basic understanding of applications, user support, and first-line IT troubleshooting.

Responsibilities:

• Create engaging social media graphic content.
• Manage and grow the company’s social media presence.
• Support digital marketing campaigns, paid advertising, SEO, and lead generation.
• Conduct market research and customer profiling.
• Respond to customer inquiries, complaints, and support requests.
• Escalate technical issues to the IT team and/ follow up on resolution.
• Gather customer feedback and recommend improvements to our applications, products, and services.
• Monitor and report on digital marketing and customer engagement performance.

LOCATION: Wildlife Tower, KAMWOKYA

SUBMIT YOUR CV hr@micropay.co.ug

Inquiries: +256 760 009 339

Closing Date: 10th October 2026