About the Role.
We are looking for a driven, client-focused Associate Client Executive to join our Employee Health & Benefits team. Reporting to the Head of Employee Health & Benefits, you will deliver specialised insurance solutions to a diverse client base and help lead, service and grow a portfolio of international and complex accounts, ensuring strong outcomes for both the client and OLEA.
QUALIFICATIONS & EXPERIENCE
- A bachelor’s degree in any field, preferably IT, Nursing, Medicine, Human Resource Management, Employee Benefits, Healthcare Insurance certifications or Business Administration.
- A recognised insurance qualification (e.g. DIU, COP, CII or equivalent).
- Proficiency in Microsoft Office.
- Strong client-servicing, communication and analytical skills.
- Ability to work in a team, meet tight deadlines and adapt to changing client needs.
- A growth mindset, intellectual curiosity and personal leadership.
- Ability to travel for client work at short notice.
- Ongoing authorisation to work in Uganda.
KEY RESPONSIBILITIES
- Lead and project-manage end-to-end client servicing for an assigned portfolio.
- Prepare pre-renewal reports, renewal strategies and strategy meeting materials on time.
- Support the sales strategy for managed accounts and contribute to new business development.
- Prepare and share policy summaries as requested by clients.
- Manage the invoicing workflow and quality-check policies and invoices before release to clients.
- Ensure premiums are collected and correctly matched internally.
- Work with the Claims team to maintain high claims and service delivery standards.
- Support technical coverage and policy wording negotiations with insurers.
- Build strong relationships with client organisations and leading insurers in the market.
- Maintain complete, accurate client and insurer records in line with OLEA compliance requirements.
- Market OLEA Uganda’s full range of products and services to clients where appropriate.
- Share knowledge on clients, markets and documentation with the wider team.
Send your CV, Cover Letter and Academic Documents quoting “Associate Client Executive – EH&B” in the subject line to uganda@olea.africa
