The Assistant Shop Supervisor is to assist in selling and marketing all the company products, as well as create a positive image of Biyinzika Poultry Uganda Limited to the public. The position holder will support the management of the branch business and operational areas under the rules, regulations and guidelines of BPUL while ensuring the accomplishment of goals and targets given by Management.
Duty station: Wakiso and Seeta
Employment: Permanent
Posted: 13 November 2026
Applications close: 25 November 2026
Age range sought: 25–30 years
Reports to: Key Accounts Manager – Retail & Pearl
Dotted line: Sales Representative
Key position responsibilities
- Manage all FMCG products sold at the shop, including dressed chicken and related products.
- Achieve daily sales targets of all products at the shop.
- Communicate correct prices and product specifications to customers.
- Maintain a professional approach to customer interface.
- Coordinate and ensure reconciliation of deliveries of products to customers in case of bulk buyers.
- Order dressed chicken and related products on time and follow up by phone to ensure the order is processed by the sales clerk at the abattoir.
- Control and manage stock as prescribed by the company’s SOPs.
- Ensure a clean and tidy environment at the shop at all times.
- Assist in ensuring timely banking of cash collections for chicks and feeds.
- Assist in daily cash reconciliation of chicks and feeds.
- Work with the Branch Manager to market company products and safeguard the company’s image in the community.
- With the Branch Manager, review cash sales against targeted sales and plan for achieving the set target or above.
- Provide effective and efficient support to customers.
- Receive complaints from customers and forward the raised issues to respective staff such as the company veterinarians and Sales Support Representative.
- Deal with customers efficiently in a professional and cordial manner, giving them correct information about products to enable them make an informed decision.
- Maintain proper and effective communication, reporting, documentation, and records systems.
- Support preparation and submission of daily, monthly, quarterly, and annual reports, including monthly sales and receivables.
- Support stock taking and inventory management processes.
- Report immediately any shortages, losses, or any other problems to the line manager.
- Correctly fill out paperwork including Daily Cash Reports and Chicks Summary Reports, among others, and submit this information to Head Office.
- Manage cash deposits and mobile money payments.
- Perform any other duties as may be assigned by the supervisor.
Qualifications, skills & experience
- Recognized veterinary qualification.
- Diploma or Certificate in Sales and Marketing, Business Administration, or related field.
- At least 1 year of progressive experience in sales and marketing of FMCGs and feeds in a busy commercial setting.
- Demonstrated experience in customer care and offering advisory on FMCGs and feeds consumption and management to customers.
- Product knowledge.
- Customer care skills.
- Computer literacy.
- High level of integrity and honesty.
- Professional personal presentation.
- Organizational and planning skills.
- Good communication and interpersonal skills.
- Time management.
- Ability to work under pressure.
- Excellent reporting skills.
- Willingness to regularly travel across region(s) of operation.
- Team collaboration.
- Willingness to be relocated as per business needs.
- Willingness to cooperate and work closely with the Sales Support Representative.
Additional advantages
- Knowledge of sales and marketing of FMCGs and feeds.
