NOVA Microfinance Limited is seeking a results-oriented and experienced
Branch Manager to lead branch operations and drive business growth.
Key Responsibilities
- Drive branch sales, collections, portfolio quality, and profitability.
- Manage and monitor the loan portfolio, PAR, and overdue accounts.
- Lead, supervise, coach, and evaluate branch staff.
- Ensure effective loan appraisal, disbursement, monitoring, and recovery.
- Develop strategies for customer acquisition and business growth.
- Ensure compliance with company policies, controls, and regulatory requirements.
- Monitor branch performance, expenses, risks, and operational efficiency.
- Prepare timely performance reports and implement corrective action where necessary.
- Maintain strong customer relationships and ensure excellent service.
Qualifications & Experience
- Bachelor’s degree in Business, Finance, Economics, Accounting, Microfinance, or a related field.
- Minimum 3 years’ experience in microfinance, banking, SACCO, or a related financial services environment.
- Experience in credit, collections, portfolio management, sales, and team leadership.
- Strong leadership, analytical, communication, and problem-solving skills
- High integrity, accountability, and ability to work under pressure.
- Knowledge of loan management systems and Microsoft Office is an added advantage.
How to Apply
Interested and qualified candidates should submit their CV and application letter, clearly indicating the position applied for, to info@novamicrofinance.com by 22nd September 2026
Only shortlisted candidates will be contacted.
NOVA Microfinance Limited is an equal opportunity employer.