Mission Description

Role Purpose
Generate profitable business for AGL by identifying and converting new opportunities across assigned logistics services, customers and trade lanes. The Business Development Lead builds strong client relationships, develops a reliable sales pipeline, and works with internal teams to deliver solutions that meet customer needs and AGL’s commercial objectives.

Key Responsibilities
Business Growth

• Identify, qualify and pursue new business opportunities across sea, air, import, export, contract logistics, ICD and project cargo.
• Develop and manage a sales pipeline, converting leads into profitable customer accounts.
• Prepare proposals, quotations and RFQ responses in line with customer requirements and company guidelines.
• Work towards agreed revenue, volume, gross margin and conversion targets.

Customer and Account Managemet

• Identify key decision-makers and build professional relationships with prospective and existing customers.
• Maintain regular contact with clients, understand their needs and identify opportunities to retain, grow or diversify business.
• Coordinate with the Commercial Manager and relevant business teams on customer-specific account plans.
• Support smooth client onboarding and follow up on agreed actions.

Market Development

• Monitor customer needs, market trends and competitor activity, sharing relevant insights to support pricing and business decisions.
• Support sector and trade-lane growth plans, including opportunities in FMCG, retail, healthcare, agribusiness, oil and gas, and regional trade.
• Collaborate with commercial teams in Kampala, Nairobi and Mombasa to promote AGL’s logistics solutions.

Internal Coordination and Reporting

• Work with Operations, Customer Service and Finance to ensure proposed solutions are deliverable and commercially sound.
• Keep CRM records accurate and up to date, including prospect details, client interactions and pipeline stages.
• Prepare regular reports on pipeline activity, business wins, customer engagement and performance against targets.
• Escalate commercial, service or customer concerns to the relevant manager

Profile

• Bachelor’s degree in Business, Sales, Marketing, Logistics or a related field.
• At least three years’ experience in business development or sales, preferably in freight forwarding or logistics.
• Proven experience meeting sales targets and converting prospects into clients.
• Strong negotiation, presentation and client relationship management skills.
• Demonstrated ability to develop and manage a sales pipeline and maintain accurate CRM records.

To apply for this job email your details to UG007-Info.Uganda@aglgroup.com