Business Process Optimization Manager – Centenary Bank

Business Process Optimization Manager – Centenary Bank

Job Title: Business Process Optimization Manager

Reports to: Chief Manager Business Transformation

Role Profile: Responsible for optimizing the Bank’s business processes and aligning the business process outcomes with the organization’s strategic goals.

Salary Band: CB-4

Key Result Areas:

Build and maintain the repository of the Bank’s processes, Standard Operating Procedures, policies to ensure changes are controlled. validated and approved

Determine the impact of changes (system changes, system upgrades, changes in legislation, etc.) on existing business processes roles and responsibilities

Continuously seek new methodologies, tools and introduce innovation into the process that can impact results, enhance efficiency and profitability and assist the Bank to meet its business objectives and goals

Coordinate with cross-functional teams to develop business process requirements and improvements

Responsible for the communication and cascading of process documentations to the end users

Responsible for the integration of effective controls in the various Bank Processes recommended and developed

Evaluate, design, execute, measure, monitor and control business processes Measure, monitor and control the performance of processes to ensure efficiency

Qualifications and Experience

Bachelor’s Degree in any Business or IT related Discipline

Required Skills and Competences

Over 3 years” experience in Process development in a Banking environment

Communicating with Impact

Driving continuous improvement and innovation

Leading and supervising Planning and Organizing

Understanding data and generating solutions

Highly Computer Iterate

To apply:

I you are interested in joining a dynamic team in a fast paced work environment and fully meet the requirements above, please

Download an application for employment form from www.centenarybank.co.ug

Fill the form and attach an application letter (addressed to General Manager Human Resource, using the address below). updated Curriculum Vite, plus copies of all academic credentials, testimonials and contact details of three competent refrees

E-mail the above to: Talent_sourcing@centenarybank.co.ug not later than 5:00PM; Thursday, 17th/09/2026.

APPLICATIONS WITH INCOMPLETE INFORMATION SHALL NOT BE CONSIDERED.

General Manager Human Resource, Centenary Bank, Mapeera House, 3rd Floor, P.O. Bax 1892, Kampala.

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