Role: Manage call centre operations, supervise agents and team leaders, monitor performance, and ensure the team achieves business targets.
QUALIFICATIONS:
- Bachelor’s degree in Business Administration, Customer Service, Communications, or a related field
- 3-5 years’ experience in a call centre environment.
- At least 2 years’ experience in a supervisory or management role.
- Experience using CRM and call centre software.
DEADLINE: 15th June 2026
