School Profile

Makerere University Business School (MUBS) is a Public Tertiary Institution established under the Universities and Other Tertiary Institutions Act (UOTIA), Cap. 262, and academically affiliated to Makerere University. The School has the mandate to provide business and management education, research, and training to support national development.

MUBS aspires to be a regional and global centre of excellence in business and management education, producing graduates and knowledge that drive socio-economic transformation.

The School seeks to attract and retain highly qualified and committed professionals who will thrive in a collegial, diverse, and supportive environment that upholds integrity, accountability, and service excellence.

Profile for the Position of Chief Quality Assurance

• Serve as the Head of the Quality Assurance Directorate and the Schools Chief Academic and Administrative Quality Officer.
• Provide strategic leadership in the design, implementation, and monitoring of institutional quality assurance systems covering both academic programmes and administrative services, in line with the NCHE Quality Assurance Framework, the Universities and Other Tertiary Institutions Act (Cap. 262), and other national policies.
• Benchmark MUBS quality assurance practices against regional frameworks (IUCEA) and international standards (e.g., ISO models, Bologna Process, global higher education benchmarks).
• Advise Council, Academic, and Top Management on policies and strategies that enhance academic excellence, administrative efficiency, and institutional credibility.

Key Duties and Responsibilities

1. Provide strategic leadership to the Quality Assurance Directorate, ensuring that academic and administrative quality systems are aligned with the Schools Strategic Plan, Council and Senate policies, NCHE regulations, and global best practices.
2. Develop and implement institutional quality assurance policies and frameworks, covering academic programmes, research, governance processes, student services, and administrative efficiency.
3. Coordinate programme accreditation and re-accreditation with NCHE, professional bodies, and regional partners, while embedding systems for continuous quality enhancement across the School.
4. Establish data-driven quality assurance systems, including institutional research, learning analytics, graduate tracer studies, and performance dashboards to support evidence-based decision-making.
5. Advise Council, Senate, and Management on standards and performance in teaching, learning, research, and administration, and prepare reports that inform policy, planning, and continuous improvement.
6. Benchmark MUBS quality assurance practices against regional and international standards (e.g., IUCEA, ISO models, Bologna Process, QS/Times Higher Education indicators) to enhance institutional competitiveness.
7. Enhance the student and stakeholder experience by institutionalizing mechanisms for feedback from students, alumni, employers, and external partners, and integrating findings into quality assurance and improvement processes.
8. Promote a culture of excellence, accountability, and integrity across the School by building institutional capacity for quality assurance and supervising staff in the Directorate to ensure professionalism and high performance.
9. Carry out any other quality assurance or statutory responsibilities as may be assigned by the Principal in furtherance of the Schools mandate.

Key Outputs

1. Approved institutional quality assurance policies and frameworks aligned with NCHE, IUCEA, and leading international standards.
2. Timely submission and approval of programme accreditation and re-accreditation reports by NCHE and relevant professional bodies, with no lapses in compliance.
3. Comprehensive institutional self-assessment and quality monitoring reports, including data-driven dashboards, tracer studies, and analytics, presented to Council, Academic Board, and Top Management Committee.
4. Periodic benchmarking reports demonstrating MUBS alignment with regional (IUCEA) and international quality frameworks (ISO models, Bologna Process, global higher education indicators).
5. Evidence of continuous improvement in teaching, research, governance, and student services, based on stakeholder feedback and external evaluation outcomes.
6. A professional and accountable Quality Assurance Directorate, delivering on Council and Academic Board mandates and successfully executing statutory assignments.