JOB TITLE: Client Relations Officer
DEPARTMENT: Executive Director’s Office
REPORTS TO: Senior Public Relations Officer
SALARY SCALE: E5
SUPERVISES: None
NUMBER OF POSTS: 02
PURPOSE OF THE JOB:
Support the Front Office function of the Authority.
KEY DUTIES AND RESPONSIBILITIES
- Receive and guide NEMA visitors
- Respond to inquiries
- Receive and forward documents to responsible officers
- Direct visitors to the people and offices they desire to see or go to
- Manage the switchboard, generate and circulate usage print outs
- Receive feedback from NEMA visitors and forward them to Management, and
- Perform any other official duties as may be assigned by the supervisor
PERSON SPECIFICATIONS
QUALIFICATIONS:
An Honors Bachelor’s degree in the relevant field of Front Office Management, Office Management, Tourism and Hospitality, Business Administration or Public Administration
KEY COMPETENCES AND SKILLS
- Knowledge and skills in customer care
- Ability to work as a team
- Interpersonal and communication skills
- Computer literacy
Applications are hereby invited from suitably qualified Ugandans to fill vacant positions in the Authority.
CLICK TO DOWNLOAD JOB ADVERTISEMENT
Potential candidates should download an application form from the NEMA website, fill the form and attach “O” and “A” level certificates, Bachelor’s and Postgraduate Degree Transcripts and Certificates, Professional certificates where applicable and Employment letters in one pdf file named: “Position-Name of Applicant”.
CLICK TO DOWNLOAD APPLICATION FORM
The one pdf file should be submitted to ed@nema.go.ug not later than 24th November, 2026.
- Applications not in one pdf file and those arriving after closing time will not be considered.
- Applicants are allowed to apply for not more than two posts.
- Applicants who previously applied for re-advertised posts should not reapply.
- Only successful candidates at any stage shall be contacted.
- Any form of lobbying to Executive Director, Board or any other authority or individual will lead to automatic disqualification of the Applicant.
GOOD LUCK!
