Job Description
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.
Job Title: Engineer FTTH Ops (Level 2)
Reports to: Senior Consultant SAC
No. of Vacancies: 1
Main Job Functions:
- Develop and implement standardized handover process defining acceptance criteria, documentation requirements, and sign-off procedures for all FTTH installations.
- Conduct site acceptance testing and quality inspections of fiber splicing, enclosures, cable routing, and labelling before accepting contractor handovers.
- Monitor and optimize FTTH network performance through continuous metrics analysis, proactive fault detection, and corrective measures.
- Manage fault resolution including troubleshooting complaints, dispatching field teams, and ensuring timely service restoration within SLA targets.
- Conduct regular audits of fiber infrastructure to identify poor installations, unauthorized modifications, or documentation gaps and document remedial actions.
- Coordinate with contractors ensuring adherence to installation standards through technical guidance, method statement reviews, and site supervision.
- Establish quality control checkpoints at all FTTH deployment stages including pre-installation surveys, construction inspections, and post-activation verification.
- Implement corrective action processes for poor quality work, tracking defects and holding contractors accountable through contractual mechanisms.
- Coordinate preventive maintenance activities including connector cleaning, enclosure inspections, splice verification, and documentation updates.
- Generate regular operational reports on network performance, fault statistics, quality metrics, handover status, and improvement initiatives.
- Develop standard operating procedures for all FTTH operational activities ensuring consistency, quality, and compliance with technical standards
Education
Bachelor’s degree in Telecommunication / Electrical Engineering or any other relevant degree.
Work Experience
- A minimum two (2) years’ experience in a similar role
- Skills / physical competencies:
- Negotiation skills
- Process engineering skills
- A highly specialized technologist with mathematical, statistical and problem-solving abilities.
- Lateral thinking and general systems-interconnectivity knowledge.
- Excellent Digital and computing skills.
- Leadership skills
- Communication skills
Female Applicants are strongly encouraged to Apply!
Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.
