Job Description

• Oversee end to end shift operations to ensure food manufacturing targets and equipment uptime are consistently met.
• Supervise floor personnel, enforce hygiene and occupational safety standards, and maintain strict product quality and process discipline throughout processing shifts.
• Coordinate cross functional shift activities and drive prompt floor level troubleshooting to prevent avoidable downtime, product waste, or compliance risks.

Key Duties & Responsibilities

• Allocate shift duties according to staff competence and workload, maintaining effective line coverage and thorough shift handovers.
• Monitor real time production targets and line uptime, adjusting operating pace to resolve workflow bottlenecks and prevent delays.
• Enforce mandatory food hygiene rules, occupational safety protocols, clean down procedures, and the correct use of personal protective equipment.
• Troubleshoot operational disruptions, machine stoppages, and quality deviations quickly on the line, escalating unresolvable faults to technical support.
• Ensure strict adherence to approved recipes, processing parameters, inspection frequencies, and standard operating procedures without permitting informal workarounds.
• Maintain complete, traceable, and legible shift records, including production volumes, machine settings, downtime logs, and material consumption sheets.
• Coordinate with maintenance, quality assurance, and stores personnel to ensure timely availability of materials, machine maintenance windows, and product clearance.
• Participate in root cause investigations for recurring defects or downtime and follow through on assigned corrective and preventive actions.

Skills

• Shift supervision and team task allocation
• Production workflow scheduling and line balancing
• Shop floor troubleshooting and basic root cause analysis
• Food hygiene, sanitation, and industrial safety compliance
• Traceable recordkeeping and digital data logging

Education Qualifications & Experience

Education Qualifications

• • Bachelor’s Degree or Higher Diploma in Food Processing, Food Science and Technology, Mechanical Engineering, Electrical Engineering, Industrial or Production Engineering, Operations Management, Quality Management, Agriculture, or a directly related technical discipline

• Ordinary Diploma or technical credential in Mechanical, Electrical, Production Engineering, Food Processing, or related industrial trades combined with supervisory experience
• Recognized UBTEB, TVET, supervisory, occupational safety, or quality management certifications, or equivalent accredited international qualifications

Experience

• At least 3 years of experience supervising shift operations in a food manufacturing or processing factory environment.