Key Responsibilities:

• Lead and manage all Front Office operations and service standards.
• Drive room occupancy, revenue and upselling opportunities.
• Command operations through accurate, efficient check-ins, check-outs and reservations.
• Resolve complaints tactfully, turning issues into lasting guest loyalty.
• Ensure accurate handling of guest accounts, payments, bills and other Front Office transactions
• Provide Management with accurate, timely and actionable Front Office reports.

Qualifications:

• Bachelor’s Degree in Hotel Management, Hospitality Management, Business Administration or a related field.
• 3 – 5 years experience in Front Office operations in a supervisory or management position.
• Good knowledge of hotel Front Office procedures and reservation systems.
• Strong customer service and communication skills.
• Good leadership and team management skills.
• Good computer skills and ability to work with hotel management systems.

Interested candidates should submit their CV and academic documents to
hrfontis@gmail.com

Application Deadline: 2^nd October 2026