HR Administrator – (M-Forte)

HR Administrator – (M-Forte)

Job Summary

The HR Administrator serves as the On-Site Key Account Manager at the client’s premises. This role manages end-to-end human resource operations, payroll inputs, contract administration, and site facilities management for all 50 outsourced personnel across Engineering, Integrated Warehouse (IWHs), Life Support (LSS), and Movement Control sections.

 

The HR Administrator ensures strict compliance with all contractual standards (including PSEA, security clearances, and 72-hour deployment/48-hour replacement SLAs), Ugandan Labour Law, and M-Forte’s ISO 9001:2015 & Odoo HRIS operational procedures.

Key Duties & Responsibilities

1. Contract Governance & SLA Management

  • Serves as the primary on-site HR contact and daily liaison for client Section Heads, Contracts Management Section (CMS), and line managers.
  • Enforces contractual SLAs, including the 72-Hour Rapid Deployment Guarantee (submitting 3–5 pre-vetted candidate CVs within 72 hours of an RFQ/Task Order) and the 48-Hour Replacement Process for absent or removed staff.
  • Oversees the 60-Day Mobilization Schedule to achieve Full Operational Capability (FOC) and participates in joint monthly readiness/performance reviews with client technical counterparts.

2. Recruitment, Pre-Vetting & Security Clearance

  • Coordinates targeted recruitment across Unskilled, Skilled, and Expert personnel categories, maintaining a pre-vetted backup roster categorized by skill set.
  • Administers the multi-stage quality assurance process, including oral interviews, Psychometric Testing (Personality Profiling), technical competency evaluations, and academic/licence verifications.
  • Facilitates mandatory security clearance, access pass provisioning, background checks, medical fitness assessments, and PSEA (Protection from Sexual Exploitation and Abuse) vetting prior to site deployment.

3. Onboarding, Training & Compliance

  • Conducts site-specific induction and onboarding covering client’s standards of conduct, PSEA zero-tolerance rules, confidentiality, and security regulations.
  • Tracks completion of mandatory client-required and job-specific safety/operational trainings in individual personnel files.
  • Ensures strict compliance with the Employment Act, NSSF Act, Income Tax Act, and Occupational Safety and Health (OSH) Act.

4. Timekeeping, Payroll & Statutory Deductions

  • Manages daily time and attendance using the Odoo Online HRIS, validating physical timesheets signed by site supervisors.
  • Enforces pre-approval requirements for overtime work prior to execution.
  • Prepares monthly payroll inputs and ensures accurate calculation, deduction, and timely remittance of PAYE, NSSF, and statutory liabilities in coordination with M-Forte Finance.
  • Directs workers’ compensation insurance claims, medical cover, and employee benefit schemes.

5. Employee Relations, Performance & Disciplinary Management

  • Facilitates performance appraisals and monitoring in coordination with client’s supervisors.
  • Manages employee grievances, conflict resolution, and formal disciplinary proceedings in full alignment with client rules and Ugandan labor law.
  • Compiles and submits required monthly governance reports, including the Absence Report, Cost Center Report, Disciplinary Log, and Accident/Safety Incident Reports.

6. Facility Management & Site Operations

  • Oversees full facility operations for the project office and staff spaces, maintaining cleanliness, safety, and functionality.
  • Develops and implements the site facility management plan, including preventive maintenance, cleaning, and inspection schedules.
  • Selects, manages, and evaluates third-party service providers (cleaning, security, pest control, waste management, generator/fuel) following M-Forte procurement and ISO standards; verifies service delivery for invoice approval.
  • Maintains continuity of essential utilities and power/water back-up systems, coordinating swift incident resolution during service disruptions.

7. OSH, Security & Environmental Technical Compliance

  • Enforces workplace health, safety, and environmental standards in alignment with the Environmental Technical Support Unit (ETSU) guidelines and OSH Act.
  • Conducts regular safety checks, coordinates emergency evacuation drills, maintains incident/near-miss logs, and ensures provision and use of Personal Protective Equipment (PPE).
  • Controls site access, visitor logs, and key distribution in line with security protocol.

8. Asset & Inventory Control

  • Maintains the comprehensive project asset register (equipment, tools, PPE, furniture, access cards), carrying out annual physical verification and auditing.
  • Authorizes asset issuance, transfers, returns, and disposals, investigating damage or loss promptly.

Required Qualifications & Experience

  • Education: Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
  • Experience: Minimum 3–5 years of progressive HR experience, including at least 2 years managing a workforce of 40+ personnel.
  • Specialized Knowledge: Solid grasp of Ugandan Labour Laws, NSSF, PAYE, and Occupational Safety and Health regulations.
  • Systems Proficiency: Hands-on experience with HRIS/ERP systems (preferably Odoo HRIS) and advanced skills in MS Excel and Word.
  • Contract/Client Exposure: Prior experience in outsourced personnel management, client-facing operations, or UN/international development environments.
  • Desirable: Professional HR accreditation (e.g., CIPD, UIPM), Postgraduate Diploma in HR/Project Management, or OSH certification (e.g., IOSH).

Key Performance Indicators (KPIs)

Performance Area Target / Metric Standard
SLA Adherence 100% compliance with the 72-hour deployment guarantee (3–5 CVs submitted per RFQ) and 48-hour replacement turnaround.
Payroll & Statutory Accuracy Zero errors in monthly payroll inputs; 100% on-time remittance of PAYE and NSSF.
Audit & Records Readiness 100% compliant, up-to-date staff files (contracts, vetting, medical, PSEA, and safety training records) ready for audit.
Contractual Compliance Zero unresolved breaches of Code of Conduct, PSEA, or OSH guidelines.
Facility & Asset Control Planned preventive maintenance performed 100% on schedule; zero unexplained inventory or asset variances.
Reporting Timeliness 100% on-time submission of the Monthly HR Report, Absence Log, Cost Center Report, and Disciplinary Log.

 All qualifying and interested candidates should submit their applications not later than Friday November 13th 2026.

 

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