Department: Business Technology
Reports To: Manager Applications
Job Grade: HFB 5 A
Direct Reports:

Direct – None

Indirect – None

Interacts/Interfaces with:
Internal – Business Technology Teams, All Staff (Key Users)
External – External IT Services Vendors

Job Purpose:
Provide day-to-day service support for all Core Banking Application Services and other applications that support mission-critical business processes, ensuring business cycles are completed in accordance with the Bank’s policies and operating procedures.

Key Result Areas:

• Administer Core Banking application services (e.g., FlexCube) and related peripheral applications, report, track, and coordinate resolution of service issues.
• Ensure service delivery quality, availability, and warranty in alignment with the ITIL framework.
• Manage disaster recovery and business continuity arrangements for services within the function.
• Test, install, administer, and upgrade services within the function.
• Ensure service requests and incidents/problems within the function are logged, prioritized, and resolved within agreed timelines.
• Develop, document, and continuously improve processes and procedures for systems within the function.
• Prepare and publish weekly and monthly system performance reports.
• Execute end-of-day/close-of-business processes in line with approved operating policies and procedures.

Financial Responsibility: N/A

Person Specification

Education & Training:

• BSc (Honours) Information Technology, Computer Science, Electrical Engineering or Computer Engineering or related field.
• ITIL Foundation Certificate in IT Service Management is an added advantage.

Skills & Experience:

• At least three (3) years’ experience managing business applications running on WebLogic.
• Technical training in basic Linux systems administration.
• WebLogic systems administration experience.
• Product knowledge and relevant development certifications.
• Knowledge of PC and server operating systems.
• Working knowledge of Microsoft SQL Server and Oracle databases.

Business Behaviours:

• Excellent customer service and interpersonal skills.
• Demonstrates a consistently positive, professional, and constructive approach to work.
• Strong organisational and communication skills, both written and verbal.
• High attention to detail and effective monitoring skills.
• Demonstrates resilience and a solution-oriented mindset.
• Proactive, with sound judgement and professional confidence.
• Able to meet deadlines with minimal supervision.
• Demonstrates a strong commitment to quality and accuracy.
• Maintains the highest standards of integrity and confidentiality.

Interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address and three
competent referees not later than Wednesday, 15th April 2026 by 5:00pm to:

Chief Human Resources Officer
Housing Finance Bank,
Investment House
4 Wampewo Avenue, Kololo
Recruitment@housingfinance.co.ug

DO NOT HAND DELIVER YOUR APPLICATION
Please note ONLY shortlisted candidates will be contacted, and any form of canvassing will lead to automatic disqualification.
Guidelines for submitting Documents.
1. Ensure that all your documents are scanned and submitted in 1 single batch using the following order:
• Application letter
• Curriculum Vitae (CV)
• Academic Documents and Certificates
2. The maximum document size is 10 MBs.
3. Please indicate the name of the position you are applying for in the subject