ETG Group
Export Trading Group (ETG) has developed into a global player with a presence in 48 countries, spanning 6 continents. The Group has a diverse portfolio of expertise across various industries encompassing agricultural inputs, logistics, merchandising, food processing, energy, minerals & metals, technology, and supply chain optimization. We adapt and grow responsibly as a diversified enterprise creating a sustainable future for all our stakeholders. Over 7,000 employees contribute every day to achieve our vision and purpose and live our values of: Respect; Integrity; Pursuit of Excellence; Leadership and Meritocracy.
ETG Coffee
In Uganda, ETG operates from its central hub at the Namanve warehouse in Kampala and has grown into one of the country’s leading coffee exporters. ETG sources certified and conventional coffee through an expanding network of more than 20,000 registered farmers and is strengthening the systems that connect farmer, plot and entity data with physical coffee flows. Its compliance and traceability approach combines digital farmer registration, geospatial mapping, data validation and supply-chain records to support EUDR due diligence, certification requirements and sustainability reporting. The Uganda team works closely with ETG’s global standards, compliance, sustainability and commercial functions, as well as technology partners, to improve data quality, verify deforestation and geolocation risks, and build transparent, scalable processes for responsible coffee sourcing.
Role overview
The Digital Compliance & Traceability Officer ensures that ETG Coffee Uganda’s farmer, plot and supply-chain data is accurate, complete and ready for regulatory, certification and sustainability requirements. The role manages the digital systems and operational processes that underpin EUDR due diligence, farmer registration and end-to-end coffee traceability.
You will act as the focal point for digital platforms used in farmer registration, geospatial data collection and traceability management. You will support office and field teams through user training, system administration, data validation and process improvement, working closely with local sustainability teams and the Global Standards & Compliance Manager to develop robust and scalable digital processes for responsible coffee sourcing and regulatory compliance.
Core Responsibilities
- Compliance & traceability management: Manage farmer registration and traceability data processes for EUDR implementation; maintain and improve farmer, plot and entity registries and workflows; ensure data quality, completeness and consistency; coordinate traceability allocations and records; support gap analyses and risk assessments; manage geospatial data collection and reporting; and prepare compliance datasets, including deforestation-risk and geolocation verification data.
- Certification data management: Maintain certification-related farmer registration datasets and processes; support digital certification workflows; manage inspection and verification survey configurations; support portal administration and application reviews; and monitor data quality and implement corrective actions.
- Digital platform administration: Serve as local administrator for platforms including MergData and Meridia; configure surveys, user profiles and workflows; monitor platform performance, usage and data quality; onboard and train users; provide first-line technical support; and escalate issues and feedback to global teams and service providers.
- Data analysis & reporting: Clean, validate and process data; analyse data-quality indicators; support compliance, traceability and sustainability reporting requests; and improve processes through operational and system-performance analysis.
- Field supervision & support: Coordinate enumerators during farmer registration, mapping and verification; oversee data clerks and temporary data-entry personnel; conduct field visits to verify data quality and support implementation; and deliver user training and refresher sessions during intensive field activities.
Qualifications & requirements
- Required: Bachelor’s degree in Geography, GIS, Information Systems, Data Science, Statistics, Agriculture, Computer Science or a related field.
- Up to two years of relevant experience in data management, GIS, compliance systems, technology support or monitoring and evaluation; recent graduates with relevant practical exposure are encouraged to apply.
- Strong working knowledge of Microsoft Excel, including data validation, analysis and reporting, together with experience managing, cleaning, validating and maintaining datasets.
- Strong analytical, problem-solving and digital skills, with the ability to learn and administer new platforms and systems.
- Excellent verbal and written English; proficiency in Luganda is strongly preferred.
- Preferred: Experience with sustainability, agricultural supply chains, certification programmes, traceability systems, farmer registration databases, mobile data collection or survey platforms, and training users of digital systems.
- Experience with GIS software, preferably QGIS, and familiarity with data-analysis, visualisation or process-automation tools such as Power BI, SQL, Python, Power Query or similar.
About you
- Highly organised, process-oriented and attentive to detail and data accuracy.
- Hands-on and comfortable working independently and as part of a team, with a strong ownership mindset and the ability to manage multiple priorities.
- An effective communicator who can explain technical concepts to non-technical users.
- Comfortable working in an international and multicultural environment.
- Willing to travel occasionally to coffee sourcing areas across Uganda.
- Curious and technology-minded, with enthusiasm for learning new systems and tools.
What we offer
- An opportunity to support responsible coffee sourcing, regulatory compliance and digital transformation within one of Uganda’s leading coffee exporters.
- Hands-on exposure to EUDR, certification, traceability, geospatial data and digital farmer-registration systems.
- Collaboration teams.
