Job Description
| Job Title | Officer Human Resources | Job Grade | UCC 6 |
| Department | Human Resources & Administration | Division/Section | Human Resources |
| Reports to | Senior Officer Welfare and Employee Relations | Supervisees | None |
| Location | Head Office | ||
| Review Date | April 2026 |
Job Purpose
To support the Human Resources department by providing efficient administrative services and operational support in recruitment, HRIS management, document handling, leave administration, and staff welfare, ensuring streamlined HR processes and enhanced employee satisfaction.
Primary Tasks and Responsibilit
1. Act as the primary contact for employees’ HR-related queries, offering guidance and support for day-to-day workplace matters, ensuring a responsive and supportive HR service.
2. Assist in the recruitment process, from drafting job advertisements, shortlisting, preparation of files, providing secretarial services during interviews, sending out interview invitations and regret communication and onboarding of new employees in line with Commission policies.
3. Support the preparation and processing of payroll by accurately capturing, verifying, and updating employee data; including new hires, exits, salary adjustments, allowances, deductions, and statutory changes.
4. Input, update, and maintain comprehensive staff data in the Human Resource Information System (HRIS), including employee bio data, appointments, transfers, promotions, leave records, performance data, and exits, ensuring accuracy, completeness, and timely updates, and conducting regular data audits to support HR operations, reporting, and compliance requirements.
5. Maintain and manage personnel files to ensure they are updated and complete with all the required documentation while ensuring confidentiality and compliance with the data protection guidelines.
6. Coordinate and manage the implementation of UCC’s leave policies and procedures, including tracking leave balances, supporting leave documentation, and analysing system utilization to ensure fair and consistent leave management.
7. Assist in coordinating staff welfare programs, including medical insurance and health and safety initiatives, staff gifts, weddings, bereavement, and birthdays, ensuring timely and efficient processing and administration.
8. Conduct various HR operational and administrative tasks, including the issuance of staff identity cards, business cards, and staff uniforms and drafting salary loan insurance letters, taking.
9. Maintain flexibility to accommodate any other duties that may be assigned by the supervisor from time to time.
Education and Professional Qualifications
Bachelor’s degree in Human Resource Management, Industrial Psychology, or Organisational Development.
Key Performance Indicators
1. Data accuracy rate
2. Timeliness of HR data updates and requests
3. Payroll Input Accuracy.
4. Properly managed staff records.
5. System Data Integrity Compliance
6. Managed staff leave as per leave management plans.
7. Timely processing of staff requirements and inquiries.
8. Timely preparation of all required HR documentation.
9. Confidentiality & Data Protection Compliance
| Working Experience |
Minimum of three (3) years of progressive professional experience in human resource management, strictly acquired after completion of internship or graduate training. Candidates must demonstrate hands-on experience for core HR functions, including payroll support, HRIS administration, employee records management, recruitment and selection, and end-to-end employee lifecycle management.
Skills, Knowledge and Abilities
Technical
· Human resource management
· Proficiency in MS Office packages
· Knowledge and experience in managing HRIS
Behavioural
· High levels of Integrity
· Communication and interpersonal skills
· High levels of confidentiality.
