Key Responsibilities

1. Raw Material Inspection & Testing

• Receive and sample all incoming raw materials (including but not limited to clays, feldspar, quartz, talc, kaolin, glazes, pigments, packaging materials, and other production inputs).
• Conduct physical, chemical, and visual inspections according to established test methods and specifications.
• Perform laboratory tests such as particle size analysis, moisture content, plasticity, chemical composition (using XRF, titration, or other equipment), and other relevant quality parameters.
• Record test results accurately and compare them against approved material specifications.
• Segregate and clearly label materials that are accepted, rejected, or held for further evaluation.

2. Quality Documentation & Reporting

• Maintain detailed inspection records, including sampling logs, test results, and non-conformance reports.
• Prepare daily and weekly inspection reports for the Technical Manager, summarising material quality trends and issues.
• Issue non-conformance reports (NCRs) for rejected materials and coordinate with procurement and suppliers for resolution.
• Ensure that all inspection data is properly filed and retrievable for audit purposes.

3. Non-Conformance & Supplier Management

• Identify and report any deviations from quality standards to the Technical Manager.
• Participate in supplier quality assessments and provide feedback on material performance.
• Work with suppliers to resolve quality issues, including follow-up on corrective actions and re-inspection of replacement materials.
• Support the rejection and return process for non-conforming materials.

4. Equipment & Laboratory Maintenance

• Operate and maintain laboratory testing equipment, ensuring they are calibrated and in good working condition.
• Clean and organize the laboratory workspace, ensuring proper disposal of waste materials.
• Maintain inventory of laboratory consumables and reagents, and request replenishment as needed.

5. Compliance & Safety

• Adhere to all safety protocols when handling chemicals, dust, and heavy materials.
• Use required personal protective equipment (PPE) at all times in the laboratory and production areas.
• Ensure that all testing activities comply with company quality standards and environmental regulations.

6. Continuous Improvement

• Assist in the development and improvement of inspection methods and standards.
• Provide feedback to the Technical Department on material quality trends and potential process improvements.
• Participate in root cause analysis for material-related production issues and implement preventive measures.

Qualifications & Experience

Education:

• College diploma or above in Chemistry, Materials Science, Ceramics, Chemical Engineering, Quality Control, or a related field.
• A Bachelor’s degree is an advantage but not required.

Experience:

• Minimum 1–3 years of experience in raw material inspection, quality control, or laboratory testing, preferably in a manufacturing environment (ceramics, building materials, paints, or related industries).
• Experience using laboratory testing equipment (e.g., balances, sieves, moisture meters, spectrophotometers, XRF) is highly desirable.

Language Requirement (Mandatory):

• Fluent in English (spoken and written) – must be able to understand technical specifications, maintain inspection records, and communicate effectively with internal teams and suppliers.
• Knowledge of local languages (e.g., Luganda) is an advantage.

Technical Skills:

• Basic understanding of physical and chemical testing methods for ceramic or mineral raw materials.
• Ability to read and interpret technical specifications and drawings.
• Proficiency in Microsoft Office Suite (Excel for data entry, Word for reporting).
• Familiarity with quality management systems (e.g., ISO 9001) is a plus.

Soft Skills:

• Meticulous attention to detail – must ensure accuracy in sampling, testing, and recording.
• Strong sense of responsibility – ability to reject non-conforming materials without bias.
• Good communication skills – to report findings clearly and collaborate with suppliers and internal teams.
• Organizational skills – to manage multiple samples and maintain orderly records.
• Problem-solving attitude – to investigate root causes of quality deviations.
• Physically fit – able to handle dusty, heavy, or chemical materials with proper safety precautions.

Other Requirements:

• Willingness to work in a factory/laboratory environment, including occasional exposure to dust and noise.
• Ability to work shifts as required by production schedules.
• Prior work experience in Uganda is desirable.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work in a dynamic technical environment.
• Training on testing equipment and quality control techniques.
• Career advancement opportunities within the Technical Department.
• A supportive and safety-conscious workplace.

How to Apply

Interested candidates should send their CV and a cover letter to [jobs-ug@twyfordtile.com] with the subject line “Raw Material Inspector – Uganda”. Applications will be reviewed on a rolling basis.

We are an equal opportunity employer. All qualified candidates are encouraged to apply.