Job Description

Our client is urgently looking for a Reservation Officer who will be responsible for handling all incoming reservation calls and messages. You are the first impression of the company. We are looking for a sharp, presentable and highly organized Reservation Officer to be the first point of contact for all our clients. You will be directly responsible for receiving and managing all reservation inquiries via phone, WhatsApp and email.

Key Responsibilities

• Handle all calls / WhatsApp / emails for bookings
• Record and confirm reservations accurately
• Update booking sheet and send daily reports
• Coordinate with internal teams in regards to reservations

Qualifications & Requirements

• 3 +years experience in 4 star Hotel

Other Desired Qualifications

• Very presentable, sharp and well spoken
• Excellent English, good phone voice literate, fast and organised
• Professional, trustworthy, can work under pressure

Deadline : 1 November 2026