Job description
The Sales representative will develop & promote sales at the Lapaire optical shop in Entebbe, meeting physically with potential customers in the field & in-store, provide top-notch customer service and handling customer calls. He/she will work closely with an Eye Specialist and will directly report to the Branch Manager.
His/her job will be composed of 3 main responsibilities:
Reach out and attend potential customers over the phone, the field or at the Branch
- Increase awareness around clear sight to all potential customers
- Use your knowledge to explain the benefits of wearing eyeglasses
- Listen, look and help people choose frames and lenses
Convert customers interest into successful sales
- Follow-up with potential customers over the phone, answering their questions related to pricing, payment and delivery
- Present clear pricing and installment plans options to potential customers
- Collect deposits and close sales with customers in due time
Ensure smooth delivery or pick up for customers
- Keep customers informed about the delivery or pick up of their glasses
Candidate profile
- Bachelor’s degree or Diploma in Commerce, Business Administration, Sales & Marketing, or any relevant field, with +1 years of professional experience in a business/retail setting.
- Customer service-oriented with in-depth knowledge of basic sales techniques and telephone etiquette.
- Excellent communication and interpersonal skills are essential.
- It is required from candidates to be proficient in accounting and analysis software (Excel etc.)
Personal skills to be successful in this job
- Altruism: Money is important but helping others is even more satisfactory for you.
- People person: You like to talk, but you also hear what your customers says and wants
- Dynamic: You never lack of energy to welcome a new potential customer
- Positive: You don’t show your emotions and always remain positive with customers
- Highly motivated and passionate: You always want to go beyond your objectives
- Deal closer: You are driven by performance and know how to convince anyone
- Team spirit: You always want to share your experience and knowledge with other team members
- Always on time
Ready for the challenge? Apply Now!
The salary of the sales representative is UGX. 500,000 gross per month.
(Please note that no additional allowances (transport, lunch, medical, or other benefits) are provided beyond the stated salary).
Please note that we intend to make contact with all of our applicants, but unfortunately high volumes of applications make this unrealistic. If you do not hear from us within two weeks, your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.
