Job Title: ACCOUNT MANAGER
Function: SALES & BUSINESS DEVELOPMENT
Reports To: MANAGER BUSINESS DEVELOPMENT AND SALES, PAYMATE AND INDECO
Supervises: N/A
Location: KAMPALA – UGANDA

JOB PURPOSE:
To craft and execute a sales strategy that accelerates the growth of the Company’s Corporate

Solutions and exceeds revenue goals, ensuring the effectiveness and continuity of sales-
driven business expansion.

KEY RESPONSIBILITIES

• Provide insights for the development of strategic sales plans
• Understand industry vision and strategies
• Create annual and weekly sales plans and coordinate sales activities.
• Generate market intelligence to inform strategies and improve product market share
• Prospect new customers, build a customer pipeline, and convert leads into sales
• Manage customer relationships and resolving issues with the support of internal teams
• Conduct market research and gather feedback to guide product development and sales strategies
• Monitor competitor products and industry trends to enhance sales efforts.
• Collaborate with marketing for product visibility and event participation
• Ensure timely payment collection and manage financial receivables
• Coordinate with Service Management for complex issue follow-ups.
• Address risk and compliance matters and liaise with regulatory bodies
• Review sales targets, monitor performance, and provide regular reports on sales and revenue
  to the Manager, BD & Sales

EDUCATION
University Degree in any Business-related course.

EXPERIENCE: Minimum of 2–4 years of experience in account management or client success, preferably within the FinTech industry.

ADDITIONAL INFORMATION

• Strategic Thinking
• Sales Forecast
• Market Research and Understanding
• Information Gathering
• Sales Cycle Management
• Business Development skill
• Sales operations skill
• Knowledge of payment and e-commerce products and services
• Strategic & Conceptual selling
• Project Management
• Financial and Business acumen
• Knowledge of Microsoft Office tools
• Report/Business writing
• Problem solving and analytical skills

How to Apply:
To apply please email your application to hr.ug@interswitchgroup.com with the subject line: Account Manager
The application should consist of Application letter, CV, including contact details for 3 referees and
Academic Documents as one PDF file.

Deadline: 6th May 2026.

Interswitch East Africa Ltd is an equal opportunity employer. We celebrate diversity and are committed to
creating an inclusive environment for all employees.