Job Title: Business Analyst
Reports to: Manager Design and Delivery
Grade/Rank : CB-3
Role:
Responsible for analysing business needs, documenting requirements, and supporting the delivery of technology solutions that improve operational efficiency and business performance. The role acts as a bridge between business stakeholders and technical teams by translating business requirements into functional specifications, supporting solution design, and ensuring implemented systems meet user and organizational needs.
Key Result Areas:
- Business Requirements Analysis: Gather, analyse, and document business requirements to ensure technology solutions meet organizational needs.
- Process Analysis and Improvement: Analyse existing business processes and recommend improvements to enhance efficiency and effectiveness.
- Stakeholder Collaboration: Engage and collaborate with business stakeholders and technical teams to ensure clear understanding of requirements and expectations.
- Solution Development Support: Support system design and development by translating business requirements into functional specifications.
- Testing and Quality Assurance: Participate in system and user acceptance testing to ensure solutions meet defined business requirements and quality standards.
- Implementation and User Support: Assist in system implementation, user training, and documentation to ensure successful adoption of new solutions.
- Project and Delivery Support: Ensure business analysis activities and deliverables are completed within agreed timelines and project scope.
Education and Professional Qualifications:
- Minimum two (2) years’ experience in business analysis, systems analysis, or requirements engineering.
- Experience in system requirements design, software specification documentation, and process flow modelling.
- Experience working on large enterprise systems, preferably within a financial institution or reputable organization.
- At least two (2) years’ experience in software functional testing and quality assurance.
Required Experience and Competences:
- Minimum two (2) years’ experience in business analysis, systems analysis, or requirements engineering.
- Experience in system requirements design, software specification documentation, and process flow modelling.
- Experience working on large enterprise systems, preferably within a financial institution or reputable organization.
- At least two (2) years’ experience in software functional testing and quality assurance.
Required Skills:
Stewardship:
- Ethics and Integrity
- Planning & Budgeting
- Teamwork and Cooperation
- Productivity
- Effective Communication
ICT Leadership:
- Adaptability
Entrepreneurship:
- Creativity and innovation
- Agility and responsiveness to business needs
To apply:
Download and fill the attached application for employment form and enclose an application letter (addressed to General Manager Human Resource, Centenary Bank, P.O. Box 1892, Kampala), updated Curriculum Vitae, plus copies of all academic credentials, testimonials, and contact details of three competent referees. E-mail the above to: – Talent_sourcing@centenarybank.co.ug not later than 5:00 PM on Thursday 02nd April 2026.
