Strategic Engagement (www.se.holdings) is a management and human capital consulting firm with a track record in executive search, organisational transformation and capability development across Africa. We are supporting our client, Mandela National Stadium Limited, to recruit qualified professionals for the positions below.
Mandela National Stadium Limited promotes sport and community development through the provision of facilities for national and international events. To strengthen its operational capacity and service delivery, qualified and experienced candidates are invited to apply for the vacancies listed below.
JOB DESCRIPTION / POSITION PROFILE
JOB TITLE: Front Desk Officer
SALARY SCALE: MNSL 4
REPORTS TO: Manager HR and Administration
SUPERVISES: Nil
Job Purpose
To provide front-line customer service, reception, and administrative support to ensure smooth operations and positive stakeholder interactions.
Key duties and responsibilities
- Receives and welcomes visitors in a professional and courteous manner.
- Answers and directs incoming telephone calls to the appropriate offices or staff.
- Maintains a tidy and presentable reception area at all times.
- Manages the visitor register and issues visitor passes as required.
- Handles incoming and outgoing mail and parcels in coordination with the administration office.
- Provides basic information to visitors and callers regarding company services and activities.
- Coordinates appointments and meeting room bookings as directed.
- Assists in photocopying, filing, and other clerical duties as may be assigned.
- Reports any security or maintenance concerns in the reception area to the relevant office.
Person specifications
Academic Qualifications
- An Honors Bachelor’s Degree in Office Management, Business Administration, Human Resource Management from a
recognized institution.
Working Experience
- Two (2) years relevant working experience at similar level in a reputable organization.
Competencies
Technical
- Customer Service and Reception Management
- Telephone and Communication Handling
- Office Procedures
- Basic Computer Applications
- Records Handling
Behavioral
- Courtesy and Professionalism
- Communication Skills
- Organizational Skills
- Reliability and Integrity
- Interpersonal Relations
How to Apply
Interested candidates should submit a detailed Curriculum Vitae (CV), copies of relevant academic and professional certificates, and a cover letter clearly stating the position applied for.
Applications should be submitted electronically to the following email address: Careers@se.holdings
Only shortlisted candidates will be contacted.
For inquiries: +256 (0) 392175220 +256 {0) 200975220
Deadline: 15th November 2026
