Job description:
Grow business by identifying, understanding and meeting customer needs through effective identification & selling of Parts and maintaining relationships with new and existing CFAO Mobility customers
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- Achieve sales targets through effectively identifying and selling parts.
- Develop & maintain an accurate and up-to-date effective customer database for business use.
- Record & report service rate and lost sales data accurately to support the timely order of required parts.
- Managing & building customer relationships for both existing customers and prospective clients for effective customer retention management.
- Responsible for monitoring & regulating debtor days through enforcing timely debt collection for better liquidity flow.
- Arrange / plan and execute customer visits and timely reporting to the Parts Sales Manager with actions.
- Adhere to all company SOPs and especially to Sales process SOPs.
- Participate actively in any company activity to ensure the continued growth of Toyota Uganda
- Provide customer service assistance in terms of technical advice and inquiries by customers.
- Prepare and follow up on all quotations requested by retail customers to ensure achievement of revenue
- Demonstrate the functioning and operation of Genuine Parts
- Process sales invoices and arranging for delivery of products.
- Debt collection
- Sales prospecting through various platforms to introduce our products and services to potential customers
- Respond to & handle customer complaints promptly through coordinating and following-up all customer related issues to ensure maximum customer satisfaction
- Perform any other duties that may be assigned to him.
Deadline; 24 April 2026
