JOB DETAILS:
Overall Job Summary:
To ensure recruitment, sales, and portfolio quality targets are consistently achieved, while guiding field engagement activities in marketing and collections to drive sustainable growth and client satisfaction.
Key duties/responsibilities:
- Lead and supervise regional operations to achieve sales, recruitment and portfolio quality targets.
- Drive customer acquisition, market expansion, and field engagement initiatives to grow the regional business.
- Ensure high portfolio quality through effective credit risk management, loan monitoring, and collections oversight.
- Provide leadership, coaching, and performance management to regional teams, fostering a high performance culture.
- Oversee the end-to-end credit process, ensuring compliance with lending policies, procedures, and regulatory requirements.
- Conduct regular branch visits and performance reviews, identifying operational gaps and implementing corrective actions.
- Monitor regional performance against key business indicators, preparing reports and recommending strategies for continuous improvement.
- Build and maintain strong relationships with customers, partners, and internal stakeholders while driving process improvements and enhancing customer satisfaction.
Competencies:
- Strong leadership, team management, and coaching skills.
- Proven sales, business development, and customer relationship management skills.
- Strong analytical, numerical, and problem solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office applications, particularly Excel and Word
Required Qualifications and Work Experience:
- Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
- At least 3 years’ experience in a similar managerial role, preferably within a financial institution.
- A professional qualification in Sales and Marketing is an added advantage.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by
Email to: careers@platinumcredit.co.ug
Deadline: 31st July 2026
