1. Welcome guests, manage check-ins and check-outs and address guest needs professionally.
2. Handle room reservations and respond to calls, emails and walk-in inquiries.
3. Manage the hotel’s social media platforms by posting content, responding to messages and promoting offers to engage potential guests.

Education: At least a diploma in hospitality, business administration or a related field.

• At least 2 years of experience in a front desk or customer service role.Experience in the hospitality industry will be an added advantage.Proficiency with Microsoft Office Suite and social media platforms.

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